Writing to instruct, help and guide

Online help, user guides, product manuals, maintenance guides, procedure manuals and training materials all fall into this category.

Whether your subject is 'technical' or not, explaining it to someone else, giving them exactly the information they need, in the order in which they need it, is a skill that can be learnt.

As well as covering the best way to structure your document and the language to use to help your readers understand, we look at screenshots, diagrams and flowcharts - those elements that can make all the difference in how easy a document is to follow.

Depending on your requirements, we can also look at creating elearning materials, including software simulations, and presentations.

Not sure this is the course for you?

Get in touch – all our courses are modular, and we can mix-and-match to meet your needs. We can also create a course especially for you, if that's what works best for you.